Best Communication Reference Books
Here you will get Best Communication Reference Books For you.This is an up-to-date list of recommended books.
1. Talking to Strangers: What We Should Know about the People We Don't Know
Author: by Malcolm Gladwell
Little, Brown & Co.
Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangersand why they often go wrong. A Best Book of the Year: The Financial Times, Bloomberg, Chicago Tribune, and Detroit Free Press How did Fidel Castro fool the CIA for a generation?
Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rise? Do television sitcoms teach us something about the way we relate to one another that isn’t true? Talking to Strangers is a classically Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news.
He revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, the suicide of Sylvia Plath, the Jerry Sandusky pedophilia scandal at Penn State University, and the death of Sandra Blandthrowing our understanding of these and other stories into doubt.
2. Cultish: The Language of Fanaticism
Author: by Amanda Montell
The author of the widely praised Wordslut analyzes the social science of cult influence: how cultish groups from Jonestown and Scientology to SoulCycle and social media gurus use language as the ultimate form of power. What makes cults so intriguing and frightening?
What makes them powerful? The reason why so many of us binge Manson documentaries by the dozen and fall down rabbit holes researching suburban moms gone QAnon is because we’re looking for a satisfying explanation for what causes people to joinand more importantly, stay inextreme groups.
We secretly want to know: could it happen to me? Amanda Montell’s argument is that, on some level, it already has … Our culture tends to provide pretty flimsy answers to questions of cult influence, mostly having to do with vague talk of brainwashing.
But the true answer has nothing to do with freaky mind-control wizardry or Kool-Aid. In Cultish, Montell argues that the key to manufacturing intense ideology, community, and us/them attitudes all comes down to language. In both positive ways and shadowy ones, cultish language is something we hearand are influenced byevery single day.
3. Difficult Conversations: How to Discuss What Matters Most
Author: by Douglas Stone
The 10th-anniversary edition of the New York Times business bestseller-now updated with “Answers to Ten Questions People Ask” We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.
From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. You’ll learn how to: Decipher the underlying structure of every difficult conversation Start a conversation without defensiveness Listen for the meaning of what is not said Stay balanced in the face of attacks and accusations Move from emotion to productive problem solving
4. Leadership: Theory and Practice
Author: by Peter G. Northouse
SAGE Publications, Inc
In this fully updated Eight Edition of Leadership: Theory and Practice, a new chapter on Followership examines the central role followers play in the leadership process and unpacks the characteristics of both effective and ineffective followers. The new edition also includes a new Ethical Leadership Style Questionnaire and new coverage on the dark side of leadership and destructive leadership.
Adopted at more than 1600 institutions in 89 countries and translated into 13 different languages, this market leading text successfully combines an academically robust account of the major theories and models of leadership with an accessible style and special emphasis on how leadership theory can inform leadership practice.Peter G.
Northouse uses a consistent structure for each chapter, allowing students to easily compare and contrast the various theories. Case studies and questionnaires provide students with practical examples and opportunities to deepen their personal understanding of their own leadership.
5. Digital Body Language: How to Build Trust and Connection, No Matter the Distance
Author: by Erica Dhawan
An instant Wall Street Journal BestsellerThe definitive guide to communicating and connecting in a hybrid world. Email replies that show up a week later. Video chats full of oops sorry no you go and can you hear me?! Ambiguous text-messages.
Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible – or are they?
In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture.
In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.
6. Surrounded by Idiots
Author: by Thomas Erikson
Do you ever think you’re the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy? Or does your colleague’s abrasive manner rub you the wrong way?You are not alone.
After a disastrous meeting with a highly successful entrepreneur, who was genuinely convinced he was surrounded by idiots’, communication expert and bestselling author, Thomas Erikson dedicated himself to understanding how people function and why we often struggle to connect with certain types of people.
Surrounded by Idiots is an international phenomenon, selling over 1. 5 million copies worldwide. It offers a simple, yet ground-breaking method for assessing the personalities of people we communicate with in and out of the office based on four personality types (Red, Blue, Green and Yellow), and provides insights into how we can adjust the way we speak and share information.
Erikson will help you understand yourself better, hone communication and social skills, handle conflict with confidence, improve dynamics with your boss and team, and get the best out of the people you deal with and manage. He also shares simple tricks on body language, improving written communication, advice on when to back away or when to push on, and when to speak up or shut up.
7. Eloquence: The Hidden Secret of Words that Change the World (Speak for Success)
Author: by Peter Andrei
Why do people ignore our ideas or support them? Agree with our positions or undermine them? Tune out when we speak or give us undivided attention? Why do most of us fail to persuade others? Fail to formulate convincing arguments?
Fail to speak with confidence and fail to get our way? And why do some lawyers and legal professionals quickly soar above the competition, their words carrying immense weight, while others struggle to communicate effectively? 53 little-known, cutting-edge, and revolutionary (but practically unheard-of) scientific studies present a virtually unknown answer based on irrefutable empirical evidence…The answer?
If you can’t speak with eloquence, your words don’t count. This undermines your professional image and stagnates your career, holding you back and sabotaging your ideas. Eloquent words outperform their weak counterparts. Eloquent words convince.They compel.They captivate.They persuade.
They move hearts and minds. And they can change the world. What are the hidden secrets of words that change the world? This concise new release by an Amazon best-selling author dissects the little-known “eloquence secrets” of two of the most impactful messages in the history of American political persuasion.
8. Made to Stick: Why Some Ideas Survive and Others Die
Author: by Chip Heath
NEW YORK TIMES BESTSELLER The instant classic about why some ideas thrive, why others die, and how to make your ideas stick. Anyone interested in influencing othersto buy, to vote, to learn, to diet, to give to charity or to start a revolutioncan learn from this book.
The Washington Post Mark Twain once observed, A lie can get halfway around the world before the truth can even get its boots on. His observation rings true: Urban legends, conspiracy theories, and bogus news stories circulate effortlessly. Meanwhile, people with important ideasentrepreneurs, teachers, politicians, and journalistsstruggle to make them stick.
In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kindsfrom the infamous kidney theft ring hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sonydraw their power from the same six traits.
9. Leadership: Theory and Practice
Author: by Peter G. Northouse
SAGE Publications, Inc
The market-leading Leadership: Theory and Practice presents an academically robust account of the major theories and models of leadership with a focus on how theory can inform practice.Author Peter G. Northouse uses a consistent structure for each chapter that allows readers to easily compare and contrast different theories.
Case studies and questionnaires provide students with practical examples and opportunities to deepen their understanding of their own leadership style. The fully updated Ninth Edition features a new chapter on inclusive leadership, 17 new real-world cases that profile leaders from across the globe, a new discussion on leadership and morality, and examples of timely issues such as leadership during the COVID-19 pandemic.
10. I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships
Author: by Michael S. Sorensen
Autumn Creek Press
+ 2018 IPA Book Award Winner+ 2018 Readers’ Favorite Award WinnerWhat if making one tweak to your day-to-day conversations could immediately improve every relationship in your life? In this 3-hour, conversational read, you’ll discover the whats, whys, and hows of one of the most valuable (yet surprisingly little-known) communication skillsvalidation.
Whether you’re looking to improve your relationship with your spouse, navigate difficult conversations at work, or connect on a deeper level with friends and family, this book delivers simple, practical, proven techniques for improving any relationship in your life. Mastery of this simple skill will enable you to:Calm (and sometimes even eliminate) the concerns, fears, and uncertainties of othersIncrease feelings of love, respect, and appreciation in your romantic relationshipsQuickly resolve, or even prevent, argumentsHelp others become open to your point of viewGive advice and feedback that sticksProvide support and encouragement to others, even when you don’t know how to fix the problemAnd much moreIn short: this skill is powerful.
11. Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
Author: by Susan Scott
Fully revised and updatedthe national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message acrossand get what you want.
In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: Overcome barriers to meaningful communication Expand and enrich relationships with colleagues, friends, and family Increase clarity and improve understanding Handle strong emotionson both sides of the table Connect with colleagues, customers and family at a deep levelIncludes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
12. Say What You Mean: A Mindful Approach to Nonviolent Communication
Author: by Oren Jay Sofer
Find your voice, speak your truth, listen deeplya guide to having more meaningful and mindful conversations through nonviolent communication We spend so much of our lives talking to each other, but how much are we simply running on automaticrelying on old habits and hoping for the best?
Are we able to truly hear others and speak our mind in a clear and kind way, without needing to get defensive or go on the attack? In this groundbreaking synthesis of mindfulness, somatics, and Nonviolent Communication, Oren Jay Sofer offers simple yet powerful practices to develop healthy, effective, and satisfying ways of communicating.
The techniques in Say What You Mean will help you to: Feel confident during conversation Stay focused on what really matters in an interaction Listen for the authentic concerns behind what others say Reduce anxiety before and during difficult conversations Find nourishment in day-to-day interactions Unconscious patterns of communication create separation not only in our personal lives, they also perpetuate patterns of misunderstanding and violence that pervade our world.
13. The Velveteen Rabbit
Author: by Margery Williams
This original, timeless classic has been treasured for generationsthis edition has the original story and illustrations from 1922. Once you are Real you can’t become unreal again. It lasts for always. This wondrous tale of the velveteen rabbit has delighted readers of all ages with its story of transformation and redemption through a child’s unwavering love.
At first a brand-new toy, now a threadbare and discarded nursery relic, the velveteen rabbit is saved from peril by a magic fairy who whisks him away to the idyllic world of Rabbitland. There, he becomes “”Real,”” a cherished childhood companion who will be loved for eternity.
14. How to Talk So People Will Listen
Author: by Steve Brown
May 27, 2014
Words are powerful when they are used correctly. If readers want to motivate their kids or employees, convince bosses to give them a raise, speak with confidence to large groups of people, or give a report that won’t leave people snoozing, How to Talk So People Will Listen is the classic resource they need.
Expert communicator Steve Brown shows readers how to speak with authority, win an argument, overcome their fears of public speaking, and more.
15. Interplay: The Process of Interpersonal Communication
Author: by Ronald B. Adler
Oxford University Press
Packed with contemporary examples, cutting-edge research, and accessible writing, Interplay helps students apply insights from scholarship to everyday life. While highlighting the breadth of interpersonal communication research and theory, Interplay also gives students the practical skillsthey need to improve their own relationships.
This new edition of Interplay is the most contemporary text available. The first chapter highlights masspersonal and multimodal communication, setting the stage for integration of social media and mediated communication throughout the book. Expanded discussions of intersectionality, code-switching,disability studies, and gender and language emphasize the role of culture and identity in shaping interactions.
Every chapter is full of updated features, including”Focus on Research” and “Dark Side of Communication” boxes. Students can explore and apply concepts with the viral videos and discussionquestions in the new “Watch and Discuss” activities that appear in every chapter.
16. How to Talk So Teens Will Listen and Listen So Teens Will Talk
Author: by Adele Faber
William Morrow Paperbacks
How to Talk So Teens Will Listen and Listen So Teens Will Talk [Paperback] [A…